PRIVACY POLICY



Last update October 11, 2024

This privacy notice for PT Wynacom Unitama Sejahtera (“we”, “us” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“services”), such as when you:

  • Download and use our mobile application that link to this privacy notice.

  • Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our service. If you still have any questions or concerns, please contact us at pouw@wynacom.com.

Summary of key points

This summary provides key points from our privacy notice, but you can find out more details about any of these topics down below.


What personal information do we process?
When you visit, use or navigate our Service, we may process personal information depending on how you interact with us and the Service, the choices you make, and the products and features you use.


Do we process any sensitive personal information?
We do not process sensitive personal information.


Do we receive any information from third party?
We do not receive any information from third parties.


How do we process you information?
We process your information to provide, improve, and administer our Service. Communicate with you, for security and fraud prevention, and to comply with law. We may process you information only when we have a valid legal reason to do so. Learn more about How we process your information.


In what situation and with which parties do we share personal information?
We may share information in specific situation and with specific third parties. Learn more about When and with whom we share your personal information.


How do we keep your information safe?
We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guarantee to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about How we keep your information safe.


What are your rights?
Your personal data is protected by the Indonesian personal data protection law. Learn more about Your privacy rights.

What information do we collect?
Personal information you disclose to us.

We collect personal information that you voluntary provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.


Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and feature you use. The personal information we collect may include following:

  • Email addresses

  • Phone numbers

  • Names

  • Mailing addresses

  • Usernames

  • Passwords

  • Contact preferences


Sensitive information. We do not process sensitive information.


Application data. If you use our application, we also may collect the following information if you choose to provide us with access or permission:

  • Push Notifications. We may request to send you push notifications regarding your account or certain features of the application. If you wish to opt out from receiving these types of communications, you may turn them off in your device’s settings.

This information is primarily needed to maintain the security and operating of our application, for troubleshooting, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete and accurate and you must notify us of any changes to such personal information.


How we process your information?
We process your information for a variety of reasons, depending how you interact with our Services, including:

  • To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.

  • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.

  • To send administrative information to you. We may process your information to send you detail about our product and services, changes to our terms and policies, and other similar information.


When and with whom do we share your personal information?
We do not share your personal information to any third parties.


How long do we keep your information?

We will only keep your personal information for as long as it necessary for the purposes set out in this privacy notice. No purpose in this notice will require us keeping your personal information for longer the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.


Data Deletion Policy
We will no longer keep your personal information when you feel you do not want no longer to use our Services. You can apply for deletion of your personal information on our support web site http://wynateam.com/apps/support/index.


How do we keep your information safe?
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process.


Do we collect information from minors?
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and tale reasonable measures to promptly delete such data from our records. If you become aware of any data, we may have collected from children under age 18, please contact us at pouw@wynacom.com.


What are your privacy rights?
Your personal data is protected by the Indonesian personal data protection law.

How can you contact us about this notice?

If you have question or comments about this notice, you may email us at pouw@wynacom.com or contact us by post at:

PT Wynacom Unitama Sejahtera

Jl Boulevard Barat, Kelapa Gading LC7

Jakarta Utara 14240.

Jakarta, Indonesia.

How can you review, update or delete the data we collect from you?

You have right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete you personal information, please fill out and submit an inquiry to pouw@wynacom.com.